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RESOLVED: Pediatrics Desktop VDI HTML Connection Offline

The UFHealth VDI system, which the Pediatrics Desktop VDI is hosted on, is currently experiencing system wide issues for all UFHealth customers.  The system is not accepting connections using the HTML access method.  Connections can still be made using the VMware Horizon client.  Connections external to UF (remote, eduroam Wi-Fi,…

Securely Disposing of UF Records and Media

The secure destruction of paper, electronic records, and media containing restricted data is required at the University of Florida. Failure to properly dispose of documents and media, such as hard drives, USBs, and CDs, that hold restricted data can cause significant risk to UF and its faculty, students, and staff.

RESOLVED: Campus Services Unavailable

Networking services have been restored. We apologize for this inconvenience. Original Alert: The UF Campus is currently experiencing networking outages and multiple services are being affected (e.g., Outlook, Zoom, Teams)…

RESOLVED: Help Desk Offline

HelpDesk and other Peds web apps are back up and running. UF Health IT SQL Server is back online. Original Alert: Several Peds and UFHealth servers are currently offline, which is affecting the Peds HelpDesk and several other web apps. We are working on the issue and will have this…

RESOLVED: Pediatrics Desktop VDI – Connection Error

VDI logins are working again.  Please email helpdesk@peds.ufl.edu or call (352) 273-5808 with any questions or if you are still unable to login. Original Alert: We are aware of the logon errors when attempting to login to the Pediatrics Desktop VDI.  We are working on the issue and will…

Discounted Software Options at UF

UFIT facilitates the campus-use agreements for numerous software applications. Several of the campus contracts also provide for discounted pricing to students, faculty, and staff who want to purchase applications for their personal devices. Software available for subscription purchase is online: https://software.ufl.edu/software-listings/ Popular apps including Amos, SAS, SPSS, and Adobe…

UFL Zoom Time Sensitive Zoom Changes – May 30, 2020

NOTE: Pediatrics IT is pushing this new version to the domain computers.  No action is needed for your office computers.  Read below for updating  non-managed and personal computers and mobile devices. Zoom will be enforcing the more secure version 5.0 clients starting May 30, 2020.  Information about this change and…

Two-Factor Authentication Deadline Coming Soon

UF is an extremely high-value target for attacks designed to steal data (like financial records and research) as well as the identity information of our students, faculty, and staff. Using a two-factor authentication service is a great way to fight against this type of organized crime…